Large Case including wheels & handles:
30.5” x 19.5” x 12”
77.5cm x 49.5cm x 30.5cm
Large Case excluding wheels & handles:
28” x 18.5” x 12"
71.1cm x 47cm x 30.5cm
Large Case Weight:
10.5lbs / 4.76kg
Medium Case including wheels &
handles:
27” x 17.5” x 10.5”
68.6cm x 44.5cm x 26.7cm
Medium Case excluding wheels &
handles:
24” x 16.5” x 10.5”
61cm x 41.9cm x 26.7cm
Medium Case Weight:
8.5lbs / 3.86kg
Small Case including wheels & handles:
22” x 14” x 9”
55.9cm x 35.6cm x 22.9cm
Small Case excluding wheels & handles:
19.5” x 14" x 9”
49.5cm x 35.6cm x 22.9cm
Small Case Weight:
6.5lbs / 2.95kg
Set the code to 0-0-0 and push the slide bar. There are directions inside each case that tell you how to change your code.
The pulling strap will be in one of the pockets of your large suitcase.
We use touch fasteners which are very similar to Velcro. They have a strong holding power but peel apart easily.
Yes. Additionally the Carry-on has a 6th pocket for your favorite power bank.
We are only online at this time.
We can't say, but we can assure you that getting it right was harder than it looks. The premis is simple, but it took years of research, testing and design work to create what we think is the most useful set of luggage ever made.
Yes! The large bag and carry-on can connect together just as easily as the medium and carry-on do.
Thank you for the question! The pulling strap is an important element to our system.
The pulling strap is designed to significantly reduce drag or rolling friction. The strategically placed D-ring which create a slight upward pulling angle distribute the weight evenly across all the wheels.
We have a video called “TACH Pulling Strap! It’s That Easy” if you would like to take a look. In the video, a woman is easily pulling about 300lbs of TACH and pushing a stroller at the entrance of Chicago O’hare airport.
Video Link: https://youtu.be/fBLif5VcoWA
The strap is usually not necessary with only 3 pieces of luggage, but if you are walking a long distance it rolls easier and allows you to take longer strides to cover more ground quickly. If you are pulling 4 or more connected units you will really start to notice the difference between pulling the raised handle vs using the pulling strap.
It handles well over uneven surfaces and curbs. Carpet is always more difficult with any luggage, but the pulling strap really helps with this. The pulling strap significantly reduces the pressure on the front 2 wheels and allows them to roll over pretty much anything easier. It's a very useful option, that also lets you take longer steps without kicking your bag.
Yes. There are interlocking holes in the zipper that are specifically designed to hold a lock.
We use ParcelForce to deliver TACH Luggage across the UK and to selected European
countries such as Ireland, France and Germany.
You can track you order here:
https://www.parcelforce.com/track-trace
We do not ship to P.O. Boxes.
Once your order is processed, you will receive a confirmation email with
tracking number.
Please note that it may take up to 48 hours before you receive this email
even though your order has already shipped.
Due to our automated ordering and shipping processes, online transactions
typically cannot be changed or cancelled after they've been placed.
Please note that TACH Travel Innovators is not responsible for lost or stolen
packages. If you allow ParcelForce to deliver to a safe place or alternative
address, please contact ParcelForce should you have a delivery problem.
If you are not completely satisfied with your TACH Luggage,
you may return any unused products for a full refund within 30 days of the purchase date.
Products purchased via the Site may be returned only in accordance with the following return procedure and applicable UK consumer protection laws.
Under the Consumer Contracts Regulations 2013, customers have the right to cancel their order within 14 days of receiving the Product for any reason. To exercise this right, customers must notify TACH Luggage of their decision to cancel by contacting us via the Contact page on the Site or through our official WhatsApp contact channel within the 14-day cancellation period.
Customers wishing to return a Product must first obtain a Return Authorisation Number (RAN) from TACH Luggage. Returns sent without a valid Return Authorisation Number may not be accepted.
It is the customer’s responsibility to correctly package and return the Product. Unless the return is due to a confirmed defect, damage, or error on our part, the cost and arrangement of returning the Product are the responsibility of the customer.
All returned Products must:
Be returned with all original packaging, accessories, and components;
Be securely and appropriately packaged to prevent damage during transit;
Be shipped to the correct return address provided with the Return Authorisation Number.
Customers are responsible for ensuring the Product is adequately protected during return transit. TACH Luggage will not be responsible for damage occurring during return shipping where the Product has not been packaged appropriately. Any items received damaged due to insufficient packaging may be refused, or any refund may be reduced to reflect the diminished value of the Product.
Customers must return the Product without undue delay and no later than 14 days after notifying us of cancellation.
Products will be inspected upon arrival. Refunds or exchanges will only be processed once the returned Product has been received and approved following inspection. We reserve the right to make deductions from refunds where the Product shows signs of use beyond what is necessary to establish its nature, characteristics, and functioning.
Where a return is accepted due to a confirmed defect, damage, or error on our part, reasonable postage costs, up to a maximum of £19.00, will be refunded upon receipt of valid proof of postage (such as a copy of the customer’s return receipt).
By placing an order through the Site, customers acknowledge and agree to comply with this returns procedure. Failure to follow the authorised returns process may result in delays, refusal of the return, or rejection of refund claims, and may affect the outcome of any payment dispute or chargeback claim.